TRACKING
Our main shipping methods are as follows:
1) Standard International Airmail
Shipping cost: Free
Delivery time: 14-24 days
*Please note: in very rare cases delivery may take up to 6 weeks. For privacy, all parcels will be unmarked and in standard protective padded bags. The packages sent by this postal service can NOT be tracked.
2) Courier Service (trackable)
Shipping cost: US $40.00 per order
Delivery time: 5-7 days
* Your parcel has a tracking number with which you can observe your package progress on the internet. We will not be able to send your order by Courier Service if you specify a PO box in your shipping address or if you give us a wrong telephone number - please choose Standard International Airmail instead
The orders are shipped to all countries of the world.
When choosing the right shipping option for you, please be aware that it takes longer to receive parcels sent by Standard International Airmail but it usually clears customs faster and with fewer problems. We recommend shipping your order via Standard International Airmail. Parcels sent via courier service will more likely be searched and therefore held up in customs. Virtually all International delivery problems are due to delays in Customs. They may fail to notify you of the package arrival. If a package is overdue it is often sitting in Customs awaiting a signature or payment of duty. Please contact your customs office if your package is overdue.
It’s beyond our influence how long your order takes to clear through foreign customs. We are not responsible for customs fees and VAT taxes. We provide all necessary paperwork to ensure fast processing.